TERMS OF SERVICE

57 JEWELLERY

OVERVIEW

57 Jewellery is a brand owned and operated by Neom Jewels F.Z.E, a company registered in the United Arab Emirates. Throughout these Terms of Service, "57 Jewellery", "we", "us" and "our" refer to Neom Jewels F.Z.E trading as 57 Jewellery. All products, services and content available on this website are provided by Neom Jewels F.Z.E.

This website and online store is powered by Shopify, which enables us to sell our products and services to you.

These Terms of Service describe your rights and responsibilities when using our Services. Please read them carefully. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence. You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell or assign your account to any other person.

To use the Services, you may be asked to provide information including your email address, billing, payment and shipping details. You confirm that all information provided is accurate, current and complete.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately represent our products on this site. However, colours and product appearance may differ from how they appear on your screen depending on your device and settings.

All product descriptions are subject to change at any time at our sole discretion. Neom Jewels F.Z.E reserves the right to discontinue any product at any time and may limit quantities available to any person or region.

Our jewellery is crafted in 18k gold with natural or lab-grown diamonds. All diamonds are certified by IGI or GIA. Lab-grown and natural diamonds are chemically and visually identical — the difference is only where they began.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase from Neom Jewels F.Z.E trading as 57 Jewellery. We reserve the right to accept or decline your order at our discretion. Your order is not accepted until we confirm acceptance and payment is received and processed.

As many of our pieces are made to order, please review your order carefully before submitting. We may be unable to accommodate cancellation requests once an order is accepted. If we do not accept or cancel an order, we will contact you via the email or phone number provided at checkout.

Your purchases are subject to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as confirmed in your order confirmation email. Prices do not include applicable taxes, shipping, handling or customs charges unless otherwise stated.

You agree to provide accurate and complete payment information for all purchases. You confirm that the payment card used is yours and that charges will be honoured by your card provider.

SECTION 5 - SHIPPING AND DELIVERY

Neom Jewels F.Z.E is not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events outside our control. Once your order has been transferred to a carrier, risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site — including but not limited to trademarks, text, images, graphics, video, audio and design — is owned by Neom Jewels F.Z.E or its licensors and is protected by applicable intellectual property laws. The 57 Jewellery brand name, logo and all associated creative assets are the exclusive property of Neom Jewels F.Z.E.

You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify or transmit any material from this site without our prior written consent. All rights not expressly granted are reserved by Neom Jewels F.Z.E.

SECTION 7 - THIRD-PARTY LINKS

Our site may contain links to third-party websites. Neom Jewels F.Z.E is not responsible for the content or accuracy of any third-party sites. If you choose to access third-party links, you do so at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

The 57 Jewellery online store is hosted and powered by Shopify Inc., which provides the e-commerce platform through which Neom Jewels F.Z.E sells its products and services. All sales and purchases are made directly with Neom Jewels F.Z.E. Shopify is not a party to any transaction between you and Neom Jewels F.Z.E and is not responsible for any aspect of such transactions, including any injury, damage or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims arising from your purchases through this site.

SECTION 9 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you confirm that you have read and understood how Neom Jewels F.Z.E collects, uses and protects your personal data.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

There may occasionally be information on the site containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. Neom Jewels F.Z.E reserves the right to correct any errors and cancel orders where information is inaccurate, without prior notice.

SECTION 11 - PROHIBITED USES

You may use the Services for lawful purposes only. You may not use the Services to violate any laws, infringe intellectual property rights, transmit false or misleading information, send unsolicited communications, impersonate any person or entity, or engage in conduct that may harm Neom Jewels F.Z.E, 57 Jewellery or other users.

SECTION 12 - DISCLAIMER OF WARRANTIES

The Services and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement. Neom Jewels F.Z.E does not guarantee that use of the Services will be uninterrupted, timely, secure or error-free.

SECTION 13 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Neom Jewels F.Z.E (trading as 57 Jewellery) and its partners, directors, employees and affiliates shall not be liable for any injury, loss, claim or direct, indirect, incidental, punitive or consequential damages of any kind arising from your use of the Services or any products purchased through the Services.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Neom Jewels F.Z.E (trading as 57 Jewellery), Shopify and our respective affiliates, officers, employees and agents from any losses, damages or claims arising from your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Services.

SECTION 15 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes arising from or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of Dubai.

SECTION 16 - CHANGES TO TERMS OF SERVICE

Neom Jewels F.Z.E reserves the right to update or replace any part of these Terms at any time by posting changes to this page. It is your responsibility to check this page periodically for changes. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 17 - CONTACT INFORMATION

Questions about these Terms of Service should be directed to:

Neom Jewels F.Z.E (trading as 57 Jewellery) hello@fiftysevenjewellery.com Dubai, United Arab Emirates